Covid-19 Taskforce: Mobility & Technology during the Pandemic with Sandra Phillips and Melika Jahangiri

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This week’s Covid-19 Taskforce micro webinar is hosted by Covid-19 Taskforce Chair, Sandra Phillips, shared mobility architect and CEO of movmi. She speaks with Melika Jahangiri, Vice President of Global Key Accounts and Head of U.S. Sales at Wunder Mobility.

They discuss they ways in which Wunder Mobility is helping shared mobility providers navigate the pandemic using technology as a means to communicate effectively with users. They also discuss the effectiveness of micro mobility, the cities who are adapting the best during Covid-19 and what transportation could look like in the future.

You can directly ask the taskforce anything related to Covid-19 and seek advice on managing your own operation by sending an email to taskforce@movmi.net

Covid-19 Taskforce: Mobility & Technology during the Pandemic with Sandra Phillips and Melika Jahangiri

In this MICRO WEBINAR:

  • Wunder Mobility is a software platform that allows people to very quickly get car sharing right by handling mobility services in a successful way, particularly during these confusing and troubling times.
  • Initially micro mobility suffered at the beginning of the pandemic, but now we are seeing an uptick in usage as people still need a way to get around without safe access to public transport and worries about ride hailing service.
  • Wunder Mobility shifted from B2C to B2B after acknowledging the need for their services. Some companies have privatized fleets, giving them to hospitals, for essential workers, or delivery services – which have boomed over the last few months.
  • They created a feature in their app, an icon, that allowed people to see whether their vehicles had been sanitized before use and directly emailing customers letting them know the safety measures shared mobility operators have implemented.
  • There are so many companies reimagining and rethinking their models that it has been one of the busiest times for them all, especially when it comes to car rentals and creating a more contactless service.
  • We aren’t going back to business as usual – there is no business as usual anymore, we don’t even know what the new normal will be yet.
  • The cities that will recover the best over the next 18 months are the ones that are adapting to what’s happening in the moment. Sensing mobility trends that are happening and responding to it. For example the cities who are incentivizing people to get bikes are actually creating more bike lanes and shutting down entire streets like San Francisco or in LA where they have taken out parking meters to extend current bike lanes.
  • Big public busses could be holding us back. Maybe we could create more options like ‘Chariot’ where we move less people around in a smaller vehicle. Or look to New York’s Revel for ideas like moped sharing.
  • Perhaps the way forward is to better integrate technology with mobility, to allow people to make decisions in real-time a lot easier, without having to worry about their safety – encouraging more first and last mile solutions. Perhaps public transit and private mobility companies will stop competing with each other and work together moving forward.

If you have a direct question for the taskforce related to Covid-19 or wish to seek advice on managing your own operation, send an email with your question to taskforce@movmi.net

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