Increasing Resilience in our Transportation Ecosystem: Insights from the First Wave of the COVID19 Pandemic, 2020

In the past decades new technologies and business models have disrupted the status quo of personal transportation: the rise of ride-hailing giants across the globe such as Uber/Careem/99 changed the taxi industry forever. The growing segment of micromobility operators like Lime, Spin, Tier, Bird or Revel introduced a fun form factor zooming around cities. Shared electrified autonomous vehicles were the promised saviours for Vision Zero and our congestion woes. And then the new mobility landscape turned topsy-turvy.

The dual shock of a global pandemic and what looks like to be a severe and prolonged economic crisis, halted rosy promises of a bright future for the shared mobility ecosystem. Ridership and usage plummeted with public transit suffering the most. People have significantly reduced their amount of travel as the pandemic has accelerated telecommuting adoption by businesses and educational institutions. Further people have reduced the number of trips beyond commuting in an effort

to reduce their exposure to the virus and to follow government guidelines and measures to curb the spread of the epidemic. In the absence of car traffic during the early days of the pandemic, street space was re-allocated and bike lanes and infrastructure for alfresco dining and micro mobility popped up both in Europe and North America. With health being on everyone’s mind, people are opting for more individual modes of transportation. Car and bike ownership are on the rise and so are subscription services and other forms of shared mobility.

This report pinpoints the most relevant changes in mobility behaviours and how the industry is addressing these changes. It also identifies clear policy recommendations that harness these changes in a way that will have a lasting and positive impact on our communities. The report is centered around four key consumer and industry trends, laid out in the table below.

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